
What is the Pharmulous weight loss assessment?
It’s an online questionnaire that helps determine whether weight loss medication is suitable for you. This supports safe and appropriate prescribing and supply.
Why do I need to verify ID?
We verify ID to confirm the identity of the patient and to ensure the medication is supplied safely and appropriately.
When do I need to verify ID?
ID verification is required with your initial order.
How do I verify ID?
You’ll be asked to upload a photo ID (for example, a passport or driving licence) during the initial order process.
Why do I need to verify weight?
Weight verification confirms key clinical information from the assessment so the medication can be prescribed and supplied safely and appropriately.
How is weight verified?
Weight is verified independently using a video recording that shows:
- your full length, and
- the weight reading on the scales clearly visible.
When do I need to verify weight?
Weight verification is required to proceed with treatment. In some cases, you can choose to verify at the time of ordering or verify later (see below).
What if I can’t upload a weight video recording at the time I place my order?
You can still complete your online assessment and opt to verify your weight later.
If you choose this option, you must book a weight verification video consultation where you will show your weight on the scales.Please note: Your order will be placed on hold until the appointment is booked and attended.
How often is weight verification required?
Weight verification is required every 6 months via a video consultation. This helps ensure the medication remains safe and effective for you.
What makes a weight verification video acceptable?
To avoid delays, ensure:
- your full body is visible (full length),
- the scales reading is clear and readable, and
- the video is steady and well lit.
What happens if my video is unclear or missing information?
If we can’t verify the details, we’ll ask you to re-submit or complete weight verification via a video consultation. Your order may be paused until verification is complete.
What type of scales should I use?
Use a reliable set of digital scales on a hard, flat surface. Make sure the display can be clearly seen in the video / consultation.
Will my information be kept private?
Yes. ID and verification information is handled securely and used only for identity, safety, and clinical suitability checks.

Online Consultation
We ask you to complete a quick and easy consultation and get you started.

Treatment Selection
We have a selection of treatments available for various conditions.

Order Processing
Our clinician team reviews your order to ensure it is safe and appropriate.

Express Delivery
You will have complete visibility and control of your delivery.





